Maryvelle Group (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our cybersecurity concierge services and website.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Billing and payment details
- Country/location
Service-Related Information
- Devices you use (e.g., phone, laptop, tablet)
- Accounts you request us to secure (email, social media, etc.)
- Security preferences and risk profile
Technical Information
- IP address
- Browser type
- Device identifiers
- Website usage data
2. How We Use Your Information
We use your information to:
- Provide and manage cybersecurity concierge services
- Protect your digital accounts, devices, and data
- Monitor and detect security threats
- Communicate with you (support, updates, alerts)
- Process payments and invoices
- Improve our services and website
3. AI & Security Technologies
Maryvelle Group may use advanced technologies, including AI-powered monitoring and detection systems, to:
- Identify unusual activity or threats
- Enhance protection of your accounts and devices
- Provide faster response and alerts
These systems operate securely and are used strictly to improve your protection.
4. Teen Services & Parental Consent
For users under 18:
- Services are provided only with parental or legal guardian consent
- We collect and process data necessary to ensure the child’s safety
- Parents or guardians have full control over the service and data
We do not knowingly provide services to minors without proper authorization.
5. Data Sharing
We do not sell your personal data.
We may share data only when necessary with:
- Trusted service providers (e.g., payment processors, hosting providers)
- Legal authorities if required by law
- Security partners when needed to respond to threats
All third parties are required to protect your data.
6. Data Security
We implement strong security measures to protect your data, including:
- Encryption
- Secure access controls
- Monitoring and threat detection systems
However, no system is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your data only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
You may request deletion of your data at any time.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent
To exercise your rights, contact us using the details below.
9. Cookies & Tracking
Our website may use cookies to:
- Improve user experience
- Analyze website performance
You can disable cookies in your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact: